Shipment
By default, the goods can only be shipped to the countries listed below. Your order will be shipped via DHL Paket or DHL Freight (forwarding shipping). The shipping costs incurred for parcel shipping within Germany, EU parcel shipping outside Germany and for freight forwarding within and outside Germany - EU and for deliveries outside the EU can be found in the data below.
If you would like shipping to another country (not listed by us), please contact us before placing an order using the contact form and tell us the item(s) with the desired order quantity and the delivery address (including postal code and delivery country).
We will then inform you at short notice whether we can ship to the desired country and, if necessary, inform you of the shipping costs.
I. Parcel shipping within Germany
Parcel shipping within Germany is free of charge from a goods value of €199.00.
Shipping:
The shipping costs for parcel shipping within Germany are €7.90 and apply to parcels with a total weight of max. 31.5 kg.
The shipping weight (= gross weight) is displayed for each item. The sum of the gross weights of all products that you want to order gives the weight of your package. If this is more than 31.5 kg, the delivery will be divided into several packages. If the gross weight of an individual product is more than 31.5 kg, the delivery will be sent by a freight forwarder. Please note that there are individual products with a gross weight of less than 31.5 kg that, due to their design, are not sent as a package but by a freight forwarder. For the shipping costs, please refer to point III (shipping within and outside of Germany - EU).
Alternatively, to determine the shipping costs, you can put the desired goods in the shopping cart and select your country under "Shipping costs". This does not trigger an order.
SHIPPING COSTS - PARCEL SHIPPING
Weight in kg ≤ 31.5
Germany €7.90
In the case of cash on delivery, we also charge a uniform fee of €7.00. There is no additional transmission fee. Delivery to packing stations is not possible for cash on delivery.
II. EU parcel shipping outside of Germany
In addition to Germany, we also deliver to the following countries:
Austria, Switzerland, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary and Cyprus.
Shipping:
The amount of the shipping costs for parcel shipping outside of Germany depends on the country to which the delivery is to be made. The shipping costs depending on the delivery country can be found in the table below.
The shipping weight (= gross weight) is displayed for each item. The sum of the gross weights of all products that you want to order gives the weight of your package. If this is more than 31.5 kg, the delivery will be divided into several packages. If the gross weight of an individual product is more than 31.5 kg, the delivery will be sent by a freight forwarder. Please note that there are individual products with a gross weight of less than 31.5 kg that, due to their design, are not sent as a package but by a freight forwarder. Please refer to point III (forwarding within and outside of Germany) for shipping costs.
The costs are calculated
Basic price: € 11.95 (1 kg)
Weight price: each additional kg € 1.10
Dispatch handling: 10% of base price + weight price
Shipping cost = base price + weight price + shipping clearance
Alternatively, to determine the shipping costs, you can put the desired goods in the shopping cart and select your country under "Shipping costs". This does not trigger an order.III. Shipping of bulky goods inside and outside of Germany.
IV. Shipping within and outside of Germany
Shipping within Germany is free of charge from a goods value of €399,00.
Shipping within Germany for goods with a value of less than €399,00 is €59,00.
We deliver to the following countries (EU) by forwarding agent:
Germany, Austria, Switzerland, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary and Cyprus.
Shipping depending on weight:
With forwarding, the amount of shipping costs depends on the weight of the goods and the country to which delivery is to be made. You are welcome to ask us about the shipping costs for your country, the shipping costs are given directly in the online shop.
Basic price: € 60.95 (1 kg)
Weight price: each additional kg € 1.10
Dispatch handling: 10% of base price + weight price
Shipping cost = base price + weight price + shipping clearance
IV. Delivery to countries outside the European Union
In the case of deliveries to countries outside the European Union, additional costs may arise in individual cases for which we are not responsible and which you must bear. These include, for example, costs for money transfers by banks (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). You can find more information, for example, at https://ec.europa.eu/taxation_customs/business/calculation-customs-duties_en and on import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for the Switzerland at https://xtares.admin.ch/tares/login/loginFormFiller.do.
B. Delivery times
If you order several items from us in one order, for which different delivery times apply, we will send the goods in one shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time applies to the shipment as a whole.
Alternatively, the delivery can be made in partial deliveries by arrangement.
In the case of payment in advance by bank transfer, the period for delivery begins on the day after the payment order has been issued to the transferring bank or, in the case of other payment methods, on the day after the conclusion of the contract and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day.